Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the NextAIUGC website and the video ad production services (the “Services”) offered by NextAIUGC (“NextAIUGC,” “we,” “us,” or “our”), a creative studio based in Dubai, United Arab Emirates. By booking a call, placing an order, or otherwise using our website or Services, you (“Client,” “you”) agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, booking a strategy call, or purchasing a package, you confirm that you are at least 18 years old, have the authority to bind the business you represent (if applicable), and agree to comply with these Terms. If you do not agree, please do not use our website or Services.

2. Our Services

NextAIUGC produces AI-generated and AI-assisted UGC-style and CGI video advertisements for direct-to-consumer brands, sold as fixed-scope packages, including but not limited to:

• Starter — 2 UGC ad videos per package.
• Growth — 4 UGC ad videos per package.
• Custom — a bespoke scope and quote for higher-volume needs, agreed in advance between you and NextAIUGC.

Package inclusions, pricing, and delivery timelines are as described on our website at the time of purchase, or as otherwise agreed in writing (including by email) between you and NextAIUGC.

3. Booking & Production Process

1. You book a strategy call or submit a brief describing your brand, product, and creative goals.
2. We confirm scope, package, price, and timeline, and issue an invoice.
3. Production begins once payment terms in Section 5 are satisfied and you have supplied the materials reasonably required (product information, brand assets, reference content, and approvals).
4. We deliver drafts for your review and apply the number of revision rounds included in your package.
5. Final, ad-ready files are delivered upon completion of revisions and full payment.

4. Client Responsibilities

You are responsible for:

• Providing accurate, complete, and timely information, briefs, and assets needed to complete your order;
• Ensuring you own or have the necessary rights and permissions to any product images, footage, logos, or other materials you supply to us for use in your ads;
• Reviewing deliverables promptly and providing revision feedback within a reasonable time; and
• Ensuring your use of the delivered content complies with the advertising policies, disclosure requirements, and applicable laws of the platforms and jurisdictions where you run your ads.

5. Payment Terms

• Package prices are as listed on our website or as quoted in writing for Custom packages, in USD unless otherwise agreed.
• Payment is due in full before production begins, unless a different arrangement is agreed in writing.
• Custom packages may require a deposit with the balance due on defined milestones, as agreed between the parties.
• You are responsible for any bank fees, currency conversion costs, or transaction charges associated with payment.

6. Revisions, Cancellations & Refunds

• Each package includes a defined number of revision rounds, as described on our website or in your order confirmation. Revisions beyond that number may be quoted and billed separately.
• If you cancel an order before production has started, we will refund any payment made, less any non-recoverable costs already incurred.
• Once production has started, payments are non-refundable, except at our discretion or where required by applicable law, because creative and production time has already been committed to your project.
• We do not offer refunds for completed and delivered work, or for dissatisfaction with ad performance, targeting, or platform outcomes, which depend on factors outside our control.

7. AI-Generated Content Disclaimer

Our Services rely on artificial intelligence tools and synthetic media techniques to generate or assist in producing video, image, and audio content. As a result:

• Deliverables may feature AI-generated voices, likenesses, or visuals rather than real actors, unless otherwise specified in your package;
• You are responsible for reviewing and complying with any disclosure obligations relating to AI-generated or synthetic content required by the ad platforms, regulators, or jurisdictions where you publish the content; and
• We do not guarantee that any specific output, style, or performance metric will be achieved, as AI tools and ad platforms evolve independently of our control.

8. Intellectual Property & License

• Upon full payment, you receive a worldwide, perpetual license to use the final delivered video(s) for your commercial advertising and marketing purposes.
• NextAIUGC retains ownership of underlying production tools, templates, and unused drafts, and may, unless you request otherwise in writing, showcase finished work (with any sensitive or confidential details removed) in our portfolio, case studies, and marketing materials.
• You retain all rights to your own brand assets, product materials, and any content you supply to us, and you grant us a limited license to use them solely to produce your deliverables.
• You must not resell, sublicense, or represent our production process or tools as your own.

9. Limitation of Liability

To the maximum extent permitted by law, NextAIUGC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunity, arising out of or relating to your use of our Services or website. Our total liability for any claim arising under these Terms is limited to the amount you paid for the specific package giving rise to the claim.

10. Indemnification

You agree to indemnify and hold NextAIUGC harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of deliverables, or your provision of materials that infringe the rights of a third party.

11. Termination

We may suspend or terminate access to our Services if you breach these Terms, fail to make payment, or provide materials that are unlawful, infringing, or otherwise unsuitable. Sections relating to payment, intellectual property, liability, and indemnification survive termination.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or our Services will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by an updated “Last updated” date on this page. Continued use of our website or Services after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

Questions about these Terms can be directed to:

• Email: sal@growwithnextify.com
• Phone: +971 56 562 9496
• Address: Laal Building, Frij Al Murar, Deira, Dubai, UAE

This page is provided for general informational purposes and does not constitute legal advice. If you require Terms tailored to your specific business practices, please consult a qualified legal professional.